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SAFE OPERATING

The health and wellbeing of our guests and staff will always be of the highest importance. Here are just some of the things we do to look after you:

 

High housekeeping standards

  • Our room entry key cards are all sanitised before use

  • Our housekeeping team have the highest standards in cleanliness and hygiene and cleaning is undertaken in accordance with the WHO guidelines for hotel cleaning.

  • Bed linen and towels – All linen and towels are professionally laundered in accordance with WHO guidelines and washed at over 70°C to thermally disinfect.

  • Protective equipment for our teams – Our team members are provided with appropriate protective equipment to allow them to assist our guests safely and efficiently.

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Hygiene throughout

  • Auto-dispense hand sanitiser is available in public areas.

  • Frequent cleaning of high-touch areas, such as check-in kiosk, door handles and handrails. In our rooms, we pay special attention to heating controls, TV remotes, door handles and desks.

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